Sales and Ordering

Payment Options
We offer a variety of payment options, to make ordering from us simple and secure:

Credit Cards
Credit Cards are accepted, and processed through a secure Paypal server. You don't need to be a Paypal member or have a Paypal account to use this option. Paypal offers outstanding buyer protection, so you can rest assured you're safe ordering through Paypal.

PayPal
If you have one, you can use our cart to log into your existing Paypal and select to pay either with your existing paypal balance.

Money Orders
For those not wishing to pay online, we offer the option of posting a Money Order. Please note, that while your order will be placed straight away, items will not be shipped until the Money Order has arrived and funds have cleared. To make use of this option, simply select the Money Order option in the shopping cart as you checkout.

Direct Deposit
We also offer the option of direct bank deposit. If you'd like to pay via this method, please simply select the Direct Deposit option in the checkout. When paying via Direct Deposit, please be sure to include your order number (provided in the cart when you place your order) with your details, to help speed up the processing of your purchase.

As Nature's Secret is an Australian business, all currency is in Australian Dollars, and all items are shipped from Australia.

Shipping

For your convenience, we offer several shipping options which can be selected in the shopping cart as you checkout.

Shipping Within Australia
Parcels within Australia are sent via Australia Post.
Standard Post: Parcels under 500 grams are just $4.95 to ship anywhere in Australia, while parcels 500grams are calculated in the cart. Postage usually takes between 3 and 7 business days.
Registered post: Unfortunately, we are unable to control what happens to parcels once they leave our care and start their postal journey to you.. For an extra $3.00 registered post offers peace of mind, requiring signature on delivery and offfering compensation in the event of any lost articles.

Shipping Internationally
Parcels sent to international destinations are sent via Australia Post, and delivered by local postal services.
Postage costs are calculated by weight, and displayed in the cart area for review before checkout.
International Air Mail: Arrival times for air mail varies from country to country, and depends on your local postal services. Shipping starts at $14.00
International Registered Mail: International registered mail ensures your parcels do not go astray - use this option if your local postal service tends to be unreliable! Shipping starts at $21.00

And yes! We do ship to PO Boxes!

Packaging
Before shipping your products to you, we ensure they're carefully packaged so as to withstand the journey, so that you can be sure they're all in one piece when they arrive.

Website Images
We do our utmost to ensure the pictures on this website are accurate reflections of the product; that the picture on the page is as close as possible to the product you'll have in your hands. However, please understand that at times products may differ slightly in colour or appearance from website images, and that this in no way affects the quality of your items.

Privacy
When ordering from Nature's Secret, you can be sure of the privacy of your personal details. None of the data collected here is sold, shared or distributed in any way.

'Great product and fast delivery - would love some more!!' - WJM